
Featured Case Study • Utility Services
Afropaga — Utility Bill Payment Platform
- Problem
- Afropaga needed a trusted digital utility-bill experience in Senegal with clearer user flows and strong reliability cues.
- Solution
- Designed a clear, low-friction bill payment journey
- Added transparent transaction states and confirmations
- Built responsive interfaces for mobile-first users
- Results
- +34% successful payment completion-21% checkout abandonment+40% returning users

















